Express 3/4 Ton Van V8-4.8L VIN V (2003)
Customer Notification -- For Canada
General Motors customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter shown).
Customer Notification -- For IPC
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners
outside these areas, dealers should notify customers using the sample letter.
Dealer Recall Responsibility -- For US and IPC (US States Territories and Possessions)
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired
within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence
of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an
identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having
to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as
soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall
is not completed within a reasonable time.
Dealer Recall Responsibility -- For All
All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall
bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this reall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in
this bulletin. This could be done by mailing to such customers a copy of the customer letter shown in this bulletin. Recall follow-up cards should not be
used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps
necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer
Service Procedure
The following service procedure describes how to inspect for the presence of a nut on the backside of the front wheel hub and bearing assembly. The
inspection procedure must be done on BOTH front wheels.
1.
Raise the vehicle on a suitable hoist.
2.
Remove the hub cap and wheel and tire assembly.
Important
On vehicles equipped with dual rear wheels, remove the wheel extension from the front hub in the next step.
3.
If equipped, remove the 8 nuts attaching the wheel extension to the hub and bearing assembly and remove the extension.
Important
Do not remove the brake caliper from the caliper mounting bracket. Remove the brake caliper and mounting bracket as an assembly in the next
step.
4.
Remove the two bolts attaching the brake caliper mounting bracket to the knuckle.
5.
Remove the brake caliper and mounting assembly from the knuckle, and support as necessary.
