Express 3/4 Ton Van V8-6.5L DSL Turbo VIN F (1999)
A General Motors Special Policy Customer Reimbursement Procedure Form is shown.
Refer to the GM Service Policies and Procedures Manual, section 1.6.12, for specific procedures regarding customer reimbursement and the form.
Customer Reimbursement - For Canada
Customer requests for 2002 model year reimbursement of previously paid repairs to correct the diesel injection fuel pump are to be submitted prior to or
by September 30, 2005. Repairs must have occurred within the 11 years of the date the vehicle was originally placed in service, or 193,000 km,
whichever occurs first.
When a customer requests reimbursement, they must provide the following:
Proof of ownership at time of repair.
The original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair,
and the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost
GM to have it completed by a GM dealership.
GENERAL MOTORS PRODUCT PROGRAM CUSTOMER REIMBURSEMENT PROCEDURE
If you have paid to have this special policy condition corrected prior to this notification, you may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if
completed by an authorized General Motors dealer.
Your claim will be acted upon within 60 days of receipt.
If your claim is:
