Express 3500 V8-6.6L DSL Turbo (2008)
Submit a Product Claim with the information shown.
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Dealer recall Responsibility
All unsold new vehicles in dealers possession and subject to this program must be held and inspected/repaired per the service procedure of this program
bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers regardless of mileage age of vehicle or ownership through February
28, 2009.
Customers who have recently purchased vehicles sold from your vehicle inventory and for which there is no customer information indicated on the dealer
listing are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this
bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this
purpose since the customer may not as yet have received the notification letter.
In summary whenever a vehicle subject to this program enters your vehicle inventory or is in your dealership for service prior to February 28, 2009 you
must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer
Service Procedure
Service Procedure
Record all the preset radio stations from the radio/
The ignition and the start switch must be in the OFF or LOCK position, and all electrical loads must be OFF before servicing any electrical component.
Disconnect the negative battery cable to prevent an electrical spark should a tool or equipment come in contact with an exposed electrical terminal.
Failure to follow these precautions may result in personal injury and/or damage to the vehicle or it's components.
Open the hood and disconnect the negative battery cable. Refer to Battery Negative Cable Disconnection and Connection in SI.
If the vehicle is equipped with an auxiliary battery the auxiliary negative battery cable will also need to be disconnected.
