Full Size Chevrolet V8-350 5.7L DSL (1984)
*
Campaign Administrative Allowance
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
July 20, 1989
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1984 through 1988 Chevrolet vehicles equipped with
Cruise Control (RPO K34) on certain gasoline and diesel engines. A small nylon bushing in the cruise control servo bail (bracket) may slip out of place.
This will not affect the operation of the cruise control, but it may cause intermittent increases in engine speed or dieseling (engine run-on with ignition
off). If the vehicle is not serviced and the nylon bushing remains out of place, the servo rod assembly could wear through the bail. If the rod wears
through the bail, it may catch on other engine components and possibly result in a stuck throttle. Although the vehicle can still be stopped with the
service brake, an unexpected loss of accelerator control could result in a vehicle crash.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, we will install a new bushing in your cruise control servo bail. Even if you or someone else has
removed the old bushing, a new design bushing must be installed to prevent the rod in the throttle linkage from wearing through the cruise control servo
bail. This service will be performed for you at no charge. The above repair is for bushing replacement only and does not cover other repairs to the cruise
control system.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer.
It is estimated that parts will be available on or about July 20, 1989. Please ask your dealer if you wish to know how much additional time will be needed
to schedule and process your vehicle. The labor time necessary to perform this service (inspection/correction) is approximately fifteen (15) minutes.
Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however,
you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend
you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary (correction/inspection)
in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
