HHR L4-2.4L (2010)
Warranty Information #3
For vehicles repaired under warranty, use:
Condition #4
Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. This condition can also be felt
through the steering wheel when the vehicle is stationary and the wheel is rotated from steering stop to steering stop. Typically, the clunk noise will be
heard once for every 90° of steering wheel rotation in either direction. This clunk noise may also be noticed during low speed acceleration or
deceleration, typically in light turns of the steering wheel.
The following are characteristics of this noise:
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This noise is very random.
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This noise is independent of the steering wheel angle and independent of the bumpiness of the road.
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This noise is a low frequency dull one and can be felt in your feet.
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This noise can normally be heard from the driver seat.
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This noise can be felt upon touching the steering gear from outside of the vehicle.
Note
You might also notice a slight scrub-type noise when turning the wheel back and forth. This type of noise is considered normal and repairs will not
eliminate it.
Cause #4
This condition may be caused by inadequate lubrication of the steering intermediate shaft.
Correction #4
Important
DO NOT replace the steering gear or steering column assembly.
Replace the intermediate shaft.
Important
If the vehicle has already had a steering intermediate shaft replaced for a similar noise concern that the dealer duplicated, determine from the
customer if the noise went away for a period of time and came back, or if the service shaft made no change. If the noise was gone for a period of
time and came back, have the dealer replace the shaft again to verify we do not have a defective service shaft.
If this does not eliminate the noise, continue to diagnose the vehicle according to the diagnostics in SI.
