K 3500 Truck 4WD V8-454 7.4L VIN J SFI (1996)
Submit a Product Campaign Claim with the information indicated as shown.
NOTICE:
DO NOT SUBMIT CLAIMS UNTIL AFTER DECEMBER 22, 1995.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
Dear Chevrolet Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1996 Chevrolet C/K Pickup, Crew Cab and Suburban
trucks equipped with 7.4L engines. Some of these vehicles may experience a fuel leak at the fuel rail assembly end plug due to an improperly crimped
end retainer clip. If condition were to occur, and an ignition source was present, an engine compartment fire could occur.
WHAT WE WILL DO
To prevent this condition, your dealer will inspect and replace the fuel rail assembly if necessary. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair.
Instruction for this making correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately two (2)
hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your
vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact
the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington residents use 202-366-0123).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
