Lumina L4-151 2.5L (1991)
Dear <Division(s)> Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Reason For This Recall:
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1988-90 and early 1991 Buick Regal, Chevrolet Lumina,
Oldsmobile Cutlass Supreme, Pontiac Grand Prix; and 1990 and early 1991 Chevrolet Lumina Mini Van, Oldsmobile Silhouette and Pontiac Trans Sport
model vehicles. These vehicles may exhibit a condition whereby the rear cradle bolts pull through the retainers due to corrosion of the retainer. If both
bolts Pull through, the rear cradle would no longer be supported at these mounting locations and the intermediate steering shaft may separate from the
steering gear. If this were to occur while the vehicle was in motion, a vehicle crash could result without prior warning.
What Will Be Done:
To correct this condition, dealers will replace the rear cradle bolts and retainers. This service will be performed for you at no charge.
How Long Will The Repair Take?
The length of time required to perform this service correction is approximately 20 minutes. Additional time may be required to schedule and process
your vehicle. If your dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if you wish to
know how much additional time will be needed.
Contacting Your Dealer:
Please contact your dealer as soon as possible to arrange a service date. Parts are available and instructions for making this correction have been sent to
your dealer.
Your <Division> dealer is best equipped to obtain parts and provide services to correct your vehicle as promptly as possible. Should your dealer be
unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance/Relations Center listed.
Division
Number
Deaf, Hearing Impaired or Speech Impaired
Buick
1-800-521-7300
1-800-832-8425
Chevrolet
1-800-222-1020
1-800-833-2438
Pontiac
1-800-762-2737
1-800-833-7668
Oldsmobile
1-800-442-6537
1-800-833-6537
*
Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY)
If, after contacting the appropriate customer assistance center, you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W. Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
Customer Reply Card:
The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
