Lumina APV V6-191 3.1L (1990)
CLAIM INFORMATION
Submit a Product Campaign claim with the information indicated below:
*
Campaign Administrative Allowance
** The $3.00 identified in the "Net Amount" column represents 30% of Dealer cost for all hook repair kits used in conjunction with labor
operations V5640, V5641 & V5642.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Owner's Letter
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that some 1990 Chevrolet Lumina APV model vehicles may fail to conform to Federal Motor Vehicle Safety Standard
(FMVSS) 207, "Anchorage Of Seats". The rear modular seat frame hold down hooks may not meet the required pull force at the rear seat anchorage.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, dealers are to replace the two rear hold down hooks and pivot rivets with (heat treated) hold down
hooks, bolts, bushings and nuts on each rear modular seat. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer.
It is estimated that parts will be available on or about October 02, 1989. Please ask your dealer if you wish to know how much additional time will be
needed to schedule and process your vehicle. The labor time necessary to perform this service correction is approximately one and one-half (1-1/2)
hours.
Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however,
you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend
you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
C H E V R O L E T B U L L E T I N
Origin No. SER-83
C.O. No.
89-303
