Silverado 1500 4WD V8-6.0L Hybrid (2009)
Technical Service Bulletin # 08259A
Date: 081106
Campaign - Inoperative OnStar(R) System
CUSTOMER SATISFACTION
Bulletin No.: 08259A
Date: November 06, 2008
Subject:
08259A - OnStar(R) System Inoperative - Replace OnStar(R) Module
Models
Supercede:
This bulletin is being revised to include the requirement of providing the current vehicle mileage and R.O. number, along with the VIN, when ordering
OnStar(R) modules. Also, obtain all Bluetooth devices from the customer prior to programming the new VCIM. Please discard all copies of bulletin
08259, issued September 2008.
THIS PROGRAM IS IN EFFECT UNTIL OCTOBER 31, 2009.
Condition
Certain 2009 model year Buick Enclave; 2008-2009 model year Cadillac CTS; 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, SRX, STS,
STS-V, XLR, XLR-V; Chevrolet Avalanche, Cobalt, Corvette, Equinox, HHR, Silverado, Suburban, Tahoe, Traverse; GMC Acadia, Sierra, Yukon,
Yukon XL; Pontiac G5, Solstice, Torrent; and Saturn OUTLOOK, SKY, and VUE vehicles may have an OnStar(R) module with a component that was
not manufactured to GM's specification. This can result in an open circuit and an inability to call or receive calls from OnStar(R). Although a customer
trying to make a call would hear the message, "Connecting to OnStar" and the LED light would blink green, no connection would occur.
Correction
Dealers/retailers are to replace the OnStar(R) module.
Vehicles Involved
