Tracker 2WD L4-2.0L VIN C (1999)
Crossmember Replacement
1.
Remove the crossmember from the vehicle. Refer to Front Suspension Crossmember Replacement in SI.
Important:
After installing the new crossmember, measure the wheel alignment and adjust the front toe, if necessary. Refer to Measuring Wheel
Alignment and Front Toe Adjustment in SI.
2.
Install the new crossmember. Refer to Front Suspension Crossmember Replacement in SI.
Claim Information
For vehicles repaired under the terms of this special coverage, submit a claim with the information shown.
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the special coverage condition will be handled by the Customer Assistance Center, not
by dealers.
Important:
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the
form.
Customer Reimbursement - For Canada
Customer requests for reimbursement of previously paid repairs to correct the condition described in this bulletin are to be submitted to the dealer prior
to or by January 31, 2009. Repairs must have occurred within the 10 years of the date the vehicle was originally placed in service, or 240,000 km,
whichever occurs first.
When a customer requests reimbursement, they must provide the following:
-
Proof of ownership at time of repair.
-
Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair,
and the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost
GM to have it completed by a GM dealership.
