Crossfire V6-3.2L VIN L (2004)
Technical Service Bulletin # E19
Date: 060330
Campaign - Cooling Fan/Motor Assembly Replacement
Revised March 2006
Dealer Service Instructions for:
Customer Satisfaction Notification E19
Radiator Cooling Fan
The service procedure and time allowance for this notification has been revised effective March 30, 2006.
Models
2004-2006 (ZH) Chrysler Crossfire
NOTE:
This notification applies only to the above vehicles built from March 1, 2004 through September 14, 2005 (MDH 030106 through 091406).
IMPORTANT:
Many of the above vehicles were repaired before delivery to dealers or under warranty and therefore have been excluded from this notification.
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The radiator cooling fan motor on about 23,700 vehicles may have been improperly assembled. This can cause the fan motor to fail and result in the
engine damage from overheating under certain operating conditions.
Repair
The cooling fan and motor assembly must be replaced.
Parts Information
Each dealer, to whom vehicles in the notification were invoiced, will receive enough Cooling Fan and Motor assemblies to service about 5% of those
vehicles.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by DaimlerChrysler to record Customer Satisfaction Notification service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
Add the cost of the parts package plus applicable dealer allowance to your claim.
NOTE:
The above time allowance is effective for repairs completed on or after March 30, 2006.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.
Dealer Notification
All dealers will receive a copy of this dealer notification letter by mail. Two additional copies will be sent through the DCMMS. To view this
notification on DealerCONNECT, select "Global Recall Module" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling