Lebaron Landau L4-153 2.5L SOHC Turbo VIN J FI (1990)
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted by DIAL dealers on the DIAL System. Non DIAL dealers may submit WROs. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Enter only one VIN per claim on a WRO. Fill in the labor operation number and time allowance and write on the WRO "Customer Satisfaction
Notification # 463 -- Ignition Lock Cylinder." Do not enter other service claims on the same WRO.
Use the following labor operation number and time allowance:
Labor Operation
Time
Number
Allowance
Remove and replace ignition lock cylinder
23463182
0.4 Hour
Parts Return
Removed ignition lock cylinder and housing assemblies must be returned to the Warranty Material Return Center.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H, for complete recall claim processing and parts return instructions.
Vehicle Not Available
If a car is not available for this service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Recall Notification Form or describe the reason on a postcard and mail to:
Chrysler Motors 416-15-19 Recall Coordination P.O. Box 1919 Detroit, Michigan 48231-9986
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Owner's Letter
CUSTOMER SATISFACTION NOTIFICATION -- IGNITION LOCK CYLINDER
Dear Chrysler Motors Car Owner:
The satisfaction of our customers is very important to Chrysler. Because of this, we are requesting owners of certain 1990 model Dodge Daytona and
Chrysler LeBaron passenger cars to return them to their dealers for replacement of the ignition lock cylinder. The service and parts as described in this
letter will be provided free of charge.
The service is needed to ensure proper retention of the ignition lock cylinder in the steering column. Your car, whose Vehicle Identification Number is
shown on the enclosed form, is one of the affected vehicles. We ask that you arrange for this important service without delay.
The work will take less than one hour to complete. However, additional time may be required depending on how service appointments are scheduled and
processed. To arrange for the lock cylinder replacement:
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Contact your dealer as soon as possible to schedule an appointment. We ask that you contact the dealer who sold you the car. However, if
necessary, the service can be performed by any Dodge or Chrysler-Plymouth dealer.
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Take the enclosed Owner Recall Notification Form with you at the time of your appointment and give it to your dealer. The form identifies
the vehicle and recall for which service is required.
If you have any problem obtaining (the needed service, please contact the Chrysler Zone Service Office in your area. It is listed under "Service
Assistance" in your Operator's Manual.) A Zone representative will arrange for prompt servicing of your car.
We reret any inconvenience that this action may cause you. However, we believe that is special service will help to ensure your continuing satisfaction
with your Chrysler Motors vehicle.
Thank you for your attention to this important matter.
Dealer Service Instructions
CUSTOMER SATISFACTION NOTIFICATION # 463 -- IGNITION LOCK CYLINDER
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This notification is being expedited in advance of shipment of the required parts in order to alert dealers to the condition and to advise that listed
