Town & Country V6-3.6L (2011)
Power Seat Drive Gear: Customer Interest
Interior - Power 3rd Row Seat Won't Fully Stow
NUMBER: 23-014-11
GROUP: Body
DATE: April 20, 2011
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 11-036. ALL APPLICABLE SOLD
AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE,
USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Power 3rd Row Stow And Go 40 Percent Seat Will Not Fully Stow
OVERVIEW:
This bulletin involves inspecting the 3rd row stow and go 40% seat and if necessary performing the repair procedure.
MODELS:
2011
(RI)
Caravan/Town and Country
NOTE:
NOTE: This bulletin applies to vehicles built between January 12, 2011 (MDH 0112XX) and January 24, 2011 (MDH 0124XX) equipped with 2
Row Stow 'N Go w/Tailgate Seats (sales code CWZP).
SYMPTOM/CONDITION:
Power 3rd row stow and go 40 percent seat will not fully stow.
DIAGNOSIS:
If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the
Repair Procedure.
REPAIR PROCEDURE:
1. Press the stow switch at the left interior quarter panel trim for the 40% (right) side seat. Did the seat fully stow (Fig. 1)?
a. Yes >>> Continue further diagnosis, this bulletin does not apply.
