Town & Country Van AWD V6-230 3.8L VIN L SMFI (1998)
Power Door Lock Actuator: Customer Interest
Sliding Door Power Lock Actuator - Chatter Sound
NUMBER: 23-042-00
GROUP: Body
DATE: Nov. 3, 2000
SUBJECT:
Sliding Door Power Lock Actuator Chatter Sound
OVERVIEW:
This bulletin involves installing a rubber 0-ring on the sliding door lock lever tab to eliminate the plunger lifting away from the lock lever when in the
lock position.
MODELS:
1996 - 2000
(NS)
Town & Country/Caravan/Voyager
1996 - 2000
(GS)
Chrysler Voyager (International Markets)
SYMPTOM/CONDITION:
A chatter sound may be heard coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated.
DIAGNOSIS:
Use the power door lock switch to perform an unlock - lock - lock cycle, repeat the cycle three times, if a chatter sound is heard at one or both of the
sliding door actuators, perform the Repair Procedure.
NOTE:
REPEATING THE TEST MORE THAN 3 TIMES MAY TRIP THE POSITIVE TEMPERATURE COEFFICIENT (PTC) CIRCUIT AND CAUSE
THE CHATTER SOUND; CHATTER DUE TO TRIPPING OF THE PTC IS NOT CONSIDERED A FAILURE. IF THE PTC CIRCUIT HAS
TRIPPED, WAIT ONE HOUR BEFORE RETRYING THE DIAGNOSIS.
PARTS REQUIRED:
REPAIR PROCEDURE:
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR
OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.
1.
Remove the sliding door interior trim panel using the procedure outlined on page 23-52 of the 2000 Town & Country/Caravan/Voyager Service
Manual (Publication No.81-370-0005 and available on MDS2).
2.
Carefully peel back the water shield to expose the plastic cover over the latch/lock control.
3.
Remove the latch/lock control cover.
