Town & Country Van AWD V6-230 3.8L VIN L SMFI (1998)
Suspension Travel Bumper: All Technical Service Bulletins
Rear Suspension - Thumping Noise
NO: 02-09-97 Rev. A
GROUP: Suspension
DATE: Oct. 24, 1997
SUBJECT:
Thumping Noise At Rear Of Vehicle During Cold Operations
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 02-09-97 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL
REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES A CLARIFICATION OF AFFECTED MODELS AND PARTS
REQUIRED.
MODELS:
1996 - 1998 (NS) Town & Country/Caravan/Voyager
1996 - 1998 (GS) Chrysler Voyager (International Market)
**NOTE:
THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH SUSPENSION SALES CODE SDB OR ALL WHEEL DRIVE (AWD).**
SYMPTOM/CONDITION:
Thumping noise from the rear jounce bumpers when driving over small bumps after the vehicle has been in very cold temperatures (below 100 F.) for
three hours or longer.
DIAGNOSIS:
After the vehicle has been exposed to temperatures of 100 F. (-12° C.) or below, load the vehicle so the rear jounce bumpers are 1/2 in. (13 mm) away
from the rear axle. Drive the vehicle over small bumps and listen for a thumping noise. The condition should improve if the temperature increases or the
after the vehicle has been driven a few miles. If the thumping noise is heard, perform the Repair Procedure.
PARTS REQUIRED:
AR (2)
04684756AB
Bumper, Jounce Front Wheel Drive (FWD)
AR (2)
04684758AB
Bumper, Jounce All Wheel Drive (AWD)
**NOTE:
DO NOT INSTALL JOUNCE BUMPERS MADE OF URETHANE (NOT BLACK) ON VEHICLES ORIGINALLY EQUIPPED WITH RUBBER
(BLACK) JOUNCE BUMPERS.**
REPAIR PROCEDURE:
This bulletin involves replacing the rear axle jounce bumpers.
1.
Using slip-joint pliers, grasp the base of the jounce bumper and turn counter-clockwise.
2.
Separate the jounce bumper from the vehicle and discard.