2500 4x2 Pickup V10-488 8.0L Magnum (1996)
The Problem is...
The vapor canister on your Ram truck (identified on the enclosed form), may allow charcoal to migrate from the canister to the purge solenoid and into
the engine. The missing charcoal may allow fuel vapors to escape into the atmosphere and could result in evaporative hydrocarbon (HC) emission levels
above the allowable limits which were established to protect the public health from the dangers of air pollution. In addition, the migrating charcoal may
plug the purge solenoid causing driveability complaints and illumination of the malfunction indicator light.
What Chrysler and your dealer will do...
Chrysler will repair your vehicle free of charge (parts and and your dealer labor). To do this, your dealer will replace the vapor canister and purge
solenoid. The work will take about one hour to complete. However, additional time may be necessary depending on how dealer appointments are
scheduled and processed.
What you must do...
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Simply contact your dealer to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your
appointment.
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Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to your dealer.
If you need help...
If you have trouble getting your vehicle repaired, please call the
Chrysler Customer Center, toll free, at 1-800-992-1997. A representative will assist you in getting your vehicle repaired. If you are still unable to obtain
the repair as described in this letter within a reasonable time, you may also contact the Vehicle Programs and Compliance Division of the Environmental
Protection Agency (6405J), 401 M Street, S.W., Washington, D.C. 20460.
In order to ensure your full protection under the emission warranty made applicable to your vehicle under Federal law, and your right to participate in
future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be a lack of
proper maintenance of your vehicle. Further, without this repair your vehicle may fail a state or local emission inspection test.
We're sorry for any inconvenience, but trust that you understand our interest in clean air and your continuing satisfaction with our product. Thanks for
your attention to this important matter.
