3500 4x4 Pickup L6-359 5.9L DSL Turbo (1996)
Technical Service Bulletin # 694
Date: 961001
Recall - Radiator
No. 694
October, 1996
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Customer Satisfaction Notification # 694 - Radiator
Models:
^
1996 Model Year Dodge and Plymouth Neon (PL) Vehicles Built at the Toluca Assembly Plant ("T" in the 11th VIN Position) From April 24, 1996
Through May 28, 1996 (MDH 042423 Through MDH 052800)
^
1996 Model Year Dodge Ram (BR) Trucks Equipped With a 8.0L V-10 or Cummins Diesel Engine ("W" or "C" in the 8th VIN Position) Built at the
Lago Alberto Assembly Plant ("M" in the 11th VIN Position) From April 24, 1996 Through May 24, 1996 (MDH 042423 Through MDH 052400)
The radiator on the above listed vehicles, may leak due to an improper manufacturing process. To correct this condition, the radiator build date code
must be inspected and the radiator must be replaced if necessary.
Details of this service action are explained in the following sections.
Service Procedure Videotape
No videotape of the service procedure for this notification will be provided.
Dealer Notification & Vehicle List
Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this
dealer notification letter and a list of the involved vehicles by first class mail.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer
reference in arranging for service of involved vehicles.
All other dealers: Each Dodge and Chrysler-Plymouth dealer who does not receive a Vehicle List will receive a copy of this dealer notification letter by
first class mail.
DIAL System Functions 53, 70 and VIP
All involved vehicles will be entered to DIAL System Functions 53, 70 and VIP at the time of notification mailing for dealer inquiry as needed.
Parts
Due to the small number of involved vehicles, no parts will be distributed initially to dealers. Parts should only be ordered after inspection determines
replacement to be necessary.
IMPORTANT:
Each vehicle should be inspected before a replacement radiator is ordered. ONLY 35-40% OF INVOLVED VEHICLES ARE EXPECTED TO
REQUIRE RADIATOR REPLACEMENT.
