Caravan L4-2.4L VIN B (2003)
Technical Service Bulletin # C13
Date: 030401
Campaign - Transaxle Wiring Harness Replacement
April 2003
Dealer Service Instructions for:
Customer Satisfaction Notification No. C13
Transaxle Wiring Harness
Models
2003
(RS)
Dodge Caravan and Chrysler Voyager
NOTE:
This notification applies only to the above vehicles equipped with a 2.4L engine (Sales Code - EDZ) built through February 6, 2003 (MDH 020612).
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory.
Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The transaxle wiring harness on about 14,700 of the above vehicles may be missing heat shrink tubing and could corrode at two wire splices. The
corrosion may cause the Malfunction Indicator Light (MIL) to illuminate and cause the transmission to shift into 2nd gear (default limp-in mode).
Repair
The transaxle wiring harness must be replaced.
Parts Information
Each dealer, to whom vehicles in the notification were invoiced, will receive enough wiring harnesses to service about 10% of those vehicles. Additional
harnesses may be ordered as needed.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submiffed on the DIAL System. Claims submiffed will be used by DaimlerChrysler to record
Customer Satisfaction Notification service completions and provide dealer payments.
Use the lab or operation number and time allowance shown.
Add the cost of the parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.
Parts Return
Not required.
