Caravan FWD L4-2.4L VIN X (1997)
Not required.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Dealer Service Instructions
IMPORTANT
Safety Recall # 714 -- Master Cylinder Primary Piston
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Effective immediately, this recall (# 714) cancels and supersedes Recall # 707 -- Master Cylinder which was transmitted via an October 17, 1996
Electronic mail (DMAIL) message.
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This service requirement applies only to 1997 model year Dodge Caravan 'LE' and 'ES'; and Chrysler Town & Country (NS) Minivans equipped with
traction control (Sales Code -- BNM) built at the St. Louis Assembly Plant ("B" in the 11th VIN position) through September 16, 1996 (MDH
091609).
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Involved vehicles that have already had a new master cylinder installed either per Recall # 707 or under warranty, according to our records, do
not require any further service. Vehicles that were inspected per Recall # 707 and found to be outside the listed suspect master cylinder date code
range, must now have the master cylinder primary piston replaced.
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The brake master cylinder on the above listed vehicles, may allow brake fluid to leak past the rear piston guide into the power brake booster. To
prevent a possible partial loss of braking, the master cylinder primary piston must be replaced.
Parts Packages:
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Each involved dealer to whom vehicles in the recall were invoiced will receive enough Primary Piston Packages to service about 25% of those
vehicles.
Owner Letter
SAFETY RECALL TO REPAIR YOUR VEHICLE'S BRAKE MASTER CYLINDER
Dear Chrysler Minivan Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1997 Dodge Caravan "LE" and "ES"; and
Chrysler Town & Country Minivans equipped with traction control.
The problem is...
The master cylinder rear piston guide on your minivan (identified on the enclosed form), may leak and cause a partial brake system loss. The brake
warning light will turn on to signal system impairment. If this warning is ignored, an increase in stopping distance could result in an accident.
What Chrysler and your dealer will do...
Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the brake master cylinder primary piston and guide
assembly. The work will take about one hour to complete. However, additional time may be necessary depending on how dealer appointments are
scheduled and processed.
What you must do to ensure your safety...
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Simply contact your dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before
your appointment.
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Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.
