Caravan FWD V6-3.3L VIN R (2001)
Engine Mount: All Technical Service Bulletins
Engine Mount (R/H), Grinding/Clicking/Knocking/Vibration
NUMBER: 09-003-02
GROUP: Engine
DATE: Mar. 4, 2002
SUBJECT:
Grinding/Clicking/knocking Sound or Vibration In Front End
OVERVIEW:
This bulletin involves inspection of the right engine mount
MODELS:
2001 - 2002 (RS) Town & Country/Caravan/Voyager
2001 - 2002 (RG) Chrysler Voyager (International Markets)
NOTE:
THIS BULLETIN APPLIES TO MODELS EQUIPPED WITH A 3.3L OR 3.8L ENGINE (SALES CODES EGA, EGH, OR EGM).
DISCUSSION:
A broken right engine mount cast bracket may cause a variety of customer complaints. The sounds associated with a broken right engine mount cast
bracket can be described as a grinding, clicking, knocking, metallic, or rattling from the front end of the vehicle. The customer's description of the sound
or vibration may include, but are not limited to:
^
Sound in steering while turning
^
Sound when shifting into Drive or Reverse
^
Sound or vibration when accelerating
To prevent misdiagnosis, it is recommended to first check the condition of the right engine mount before inspecting suspension, steering, wheels, and/or
body components. To inspect the engine mount, open the hood and locate the right engine mount cast bracket positioned above the accessory drive belt.
Move aside any hoses or wiring that may cover the mount. If the aluminum cast bracket has broken (complete separation), refer to the MDS2 or the
appropriate Service Manual for the right engine mount replacement procedures.
NOTE:
DO NOT CHANGE THE ENGINE MOUNT UNLESS THERE IS A COMPLETE SEPARATION OF THE ALUMINUM CAST BRACKET.
POLICY:
Information Only
