Recall: Engine Camshaft Plug Retention - Improved Safety Measures
Camshaft: Recalls
Recall - Engine Camshaft Plug Retention
#333
March, 1983
TO:
ALL CHRYSLER-PLYMOUTH AND DODGE DEALERS
SUBJECT:
CUSTOMER SATISFACTION RECALL NO. 333 MMC 2.6L ENGINE CAMSHAFT PACKING PLUG RETENTION
MODELS:
1981-1983 PLYMOUTH SAPPORO, PLYMOUTH ARROW PICKUP TRUCK, DODGE CHALLENGER, DODGE RAM 50 AND
POWER RAM 50 PICKUP TRUCKS
The identified models with 2.6L engines are being recalled to prevent the loss of the camshaft rear packing plug. In some cases the plug may come out,
causing oil loss and possible engine damage. To prevent this, each involved vehicle must be corrected by adding a dam of special epoxy adhesive to
secure the plug. See the following service procedure for complete instructions.
VEHICLE LIST Each dealer to which involved vehicles were invoiced will receive a listing of them with this letter, arranged in Vehicle Identification
Number sequence. Owners known to Chrysler are also listed. The lists are for use by dealers to arrange for recall service of involved vehicles. The
success of recall completion will be greatly helped by good dealer follow-up.
OWNER NOTIFICATION AND RECALL SERVICE SCHEDULING All involved vehicle owners known to Chrysler are being notified of the recall by
mail. A copy of the notification letter is attached. Enclosed with each letter is a Claim Form #83-295-0018, (10/82). Owners are instructed to give the
forms to their dealers at the time of recall service. Copy 1 contains owner and dealer procedures and a Recall Parts Return Tag. Copy 2 is for the dealer
claim and copy 3 for dealer records.
Claim forms for vehicles whose owners are not known to Chrysler will be mailed to the dealers to whom the vehicles were invoiced, for dealer
follow-up.
Every dealer is responsible for prompt, courteous scheduling of recall service for all involved vehicles upon request, regardless of where they were
purchased. This is essential to meet our important common goal of getting the recall done. It will also promote improved customer satisfaction which
benefits Chrysler and dealers alike.
COMPLETION/STATUS REPORTING When a vehicle has been serviced, submit copy 2 of the Recall Claim Form for payment and for our record of
completion. If a vehicle is not available for a known reason, let us know by filling out and mailing the pre-addressed Vehicle Disposition Form, (part of
copy 1). No postage is necessary.
PARTS Special epoxy adhesive packages, Recall Part Number C3940214 are being mailed - -gratis -- to each dealership before owner notification of the
recall. Enough will be sent to service 50% of the vehicles shown on the vehicle list. Additional packages may be ordered -- without charge -- if needed.
DO NOT OVER-ORDER. The initial parts mailed to you should satisfy your present needs. Quantities available at depots for supplemental orders are
limited.
