Recall: Rear Park Assist Chime Campaign (Apr 2011)
Technical Service Bulletin # L12
Date: 110401
Campaign - Rear Park Assist Chime
April 2011
Dealer Service Instructions for:
Customer Satisfaction Notification L12
Rear Park Assist Chime
Models
2011 (JC) Dodge Journey
NOTE:
This notification applies only to the above vehicles equipped with
6 Premium Speakers w/Subwoofer (sales code RC9) and Uconnect Voice Command w/Bluetooth (sales code RSP) built through December 24, 2010
(MDH 122410).
2011 (LD) Dodge Charger
NOTE:
This notification applies only to the above vehicles equipped with UConnect Voice Command w/Bluetooth (sales code RSP) and either 276 Watt
Amplifier (sales code RD7) or 506 Watt Amplifier (sales code RFD) built through January 4, 2011 (MDH 010423).
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The audio system amplifier software on about 150 of the above vehicles may mute the rear park assist chime while conducting a hands free call. This will
disallow the rear park assist chime from being communicated to the driver.
Repair
The audio system amplifier software must be reprogrammed (flashed).
Parts Information
No parts are required to perform this repair.
Special Tools
The following special tools are required to perform this repair:
>
NPN
wiTECH VCI Pod Kit
>
NPN
Desktop/Laptop Computer
>
NPN
wiTECH Software
Completion Reporting and Reimbursement Dealer Notification
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments.
Use the labor operation number and time allowance shown.
