D 250 Pickup L6-359 5.9L DSL (1992)
Labor Operation
Time
Number
Allowance
Remove & replace radiator
07335282
1.2 Hours
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.
Parts Return and Vehicle Not Available
Parts Return
Not required.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Recall Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 415-03-18
Recall Coordination
P.O. Box 1919
Detroit, Michigan 48231-9986
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Owner Letter
CUSTOMER SATISFACTION NOTIFICATION - RADIATOR MOUNTING
Dear Chrysler Corporation Vehicle Owner:
The satisfaction of our customers is very important to Chrysler. Because of this, we are requesting owners of certain 1992 Dodge Ram trucks equipped
with a diesel engine and heavy duty snow plow package to return them to their dealers for replacement of the radiator. This service is needed to prevent
the radiator from being dislodged from its attachment during snow plowing operation.
Your vehicle, identified on the enclosed form, is affected. Therefore, we ask that you arrange for this important service without delay. The service and
required parts as described in this letter will be provided free of charge.
To correct the condition, your dealer will install a radiator which has revised attachments. The work will take about one and one-half hours to complete.
However, additional time may be required depending on how dealer appointments are scheduled and processed. To arrange for this service:
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Contact your dealer as soon as possible to schedule an appointment for the free service.
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Take the enclosed Owner Recall Notification Form with you at the time of your appointment and give it to your dealer. The form identifies
the vehicle and the service that is required.
If you have any problem obtaining the needed service, please contact the Chrysler Zone
Service Office in your area. (It is listed under "Service Assistance" in your Owner's Manual.) A Zone representative will arrange for prompt servicing of
your vehicle.
We regret any inconvenience that this action may cause you. However, we believe that this special service will help to ensure your continuing
satisfaction with your Chrysler Corporation vehicle.
Thank you for your attention to this important matter.