Grand Caravan L4-153 2.5L SOHC VIN K TBI (1988)
Technical Service Bulletin # D8924
Date: 890801
Speakers - Extended Warranty
no. D-89-24
date: August, 1989
Subject:
INFINITY SPEAKERS -- PROVISIONS OF THE EXTENDED WARRANTY NOTIFICATION
Owners of 1988 Dodge Caravan and Plymouth Voyager vehicles equipped with the Infinity Audio System, sales code RAY, are now being notified that
the warranty coverage on the "2" rear liftgate speakers is being extended to 5 years or 50,000 miles.
When an owner requests replacement for a cracked speaker, both speakers are to be replaced even if only one is defective.
The D.I.A.L. system has been set up to accept claims up to 5/50,000 with the following Labor Operation Number and Failure Code.
Labor OP.
Description
Time
08-60-70-90
Replace "2" liftgate
.3 hrs.
mounted Infinity speakers
FC 11 (broken or cracked)
All dealership personnel responsible for customer service should be notified of this change in coverage.
Dealer Letter
August, 1989
To:
All Dodge and Chrysler-Plymouth Dealers All Regional and Zone Service Managers
Subject:
Extended Warranty Notification -- Infinity Speakers
Models:
1988 Dodge Caravan and Plymouth Voyager Equipped With Infinity Audio System
An extended warranty coverage program is being implemented for failure of the tweeter bracket ribs on the liftgate mounted Infinity speakers in 1988
Caravan and Voyager vehicles. Warranty Bulletin No. D-89-24 which documents this extended coverage will be mailed in about one week.
Owners of affected vehicles will be notified of the extended warranty coverage shortly after publication of the Warranty Bulletin. A copy of the owner
notification letter is attached for your information.
This action is necessary because tests indicate that some speakers may not meet our liftgate slam requirements.
The extended warranty service applies up to a limit of 5 years or 50,000 miles. For involved owners requesting service due to failure of an Infinity
liftgate mounted speaker, dealers are to provide free replacementof both speakers.
For reimbursement, use the following labor operation number and time allowance:
08-60-70-90
Replace two liftgate mounted
0.3 Hours
Infinity speakers, 1988 Dodge
Caravan or Plymouth Voyager
FC 11
(Broken or cracked)
Add the dealer markup on purchased parts and identify the claim as "Infinity Speaker Extended Warranty."
Owner Letter
Our records indicate that your vehicle is equipped with Chrysler's "Infinity" Audio system. Included as part of this system are two rear cargo door
(liftgate) radio speakers.
Our continuing testing shows that some of the vehicles may be equipped with speakers that do not meet our liftgate slam test requirements.
