Grand Caravan L4-2.4L DOHC (1996)
DaimlerChrysler has determined that some 1996 Dodge Caravan/Grand Caravan, Plymouth Voyager/Grand Voyager and Chrysler Town & Country
minivans may be in violation of Federal emissions regulations.
The problem is...
The radiator fan relay on your minivan (identified on the enclosed form) may not turn on the radiator cooling fans. This may cause your engine to
overheat. In addition, radiator fan relay operation is monitored by the vehicle's On-Board Diagnostic (OBD) system. Failure of an OBD monitored
component violates U.S. Environmental Protection Agency (EPA) emission regulations.
What DaimlerChrysler and your Dealer will do...
DaimlerChrysler will repair your minivan free of charge (parts and labor). To do this, your dealer will replace the radiator fan relay. The work will take
about 1/2 hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.
What you must do...
Simply contact your dealer right away to schedule a service appointment.
Bring the enclosed Owner Notification Form with you to your dealer. It identifies the required service to the dealer.
If you need help...
If you have trouble getting your vehicle repaired, please call the DaimlerChrysler Customer Assistance Center, toll free, at 1-800-992-1997. A
representative will assist you in getting your vehicle repaired.
In order to ensure your full protection under the emission warranty made applicable to your vehicle under Federal law and your right to participate in
future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be a lack of
proper maintenance of your vehicle. Further, without this repair, your vehicle may fail a state or local emission inspection test.
We are sorry for any inconvenience but trust you understand our interest in clean air and your continued satisfaction with our products. Thank you for
your attention to this important matter.
Owner Letter (California Vehicles)
DAIMLERCHRYSLER
EMISSIONS RECALL TO REPLACE YOUR MINIVAN'S RADIATOR FAN RELAY
Dear DaimlerChrysler Minivan Owner:
DaimlerChrysler has determined that some 1996 Dodge Caravan/Grand Caravan, Plymouth Voyager/Grand Voyager and Chrysler Town & Country
minivans may be in violation of California emissions regulations.
The problem is...
The radiator fan relay on your minivan (identified on the enclosed form) may not turn on the radiator cooling fans. This may cause your engine to
overheat. In addition, radiator fan relay operation is monitored by the vehicle's On-Board Diagnostic (OBD) system. Failure of an OBD monitored
component violates California Air Resources Board (CARB) emission regulations.
What DaimlerChrysler and your dealer will do...
DaimlerChrysler will repair your minivan free of charge (parts and labor). To do this, your dealer will replace the radiator fan relay. The work will take
about 1/2 hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.
What you must do...
Simply contact your dealer right away to schedule a service appointment.
Bring the enclosed Owner Notification Form with you to your dealer. It identifies the required service to the dealer.
If you live in California and don't get this done...
The State of California requires the completion of emission recall repairs prior to vehicle registration renewal. In addition, the State requires that every
vehicle must pass an emission test (SMOG Check) every two years
and before it is sold. Without the free service we are providing, your vehicle may be more likely to fail this test and require that you make costly repairs.
