Grand Caravan V6-3.3L Flex Fuel (2008)
NOTE:
All diagnostic tests should be performed out in the open in a "known good" Satellite TV reception area.
1.
Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine Systems are
functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
2.
Check radio volume level and put radio is in SATV mode.
3.
Select SATV tab on RER/REN or press SAT button twice on REQ.
4.
Put Video Entertainment System (VES) is in SATV mode. Press Mode on remote button, select Radio and SATV. Use headphones to check audio.
Simply turn headphones on while video is present.
NOTE:
Verify your remote is on the correct channel (CH1 or Ch2)
5.
Is SATV audio present in headphones?
a.
Yes >>> If SATV audio is present in headphones, SATV is functioning properly. Proceed to Step # 12.
b.
No >>> Proceed to Step # 6.
6.
Use remote to select other VES modes (SAT Audio, FM).
7.
Is audio present on headphones in other modes?
a.
Yes >>> Proceed to Step # 8.
b.
No >>> Proceed to Step # 12.
8.
Test wiring continuity from audio out of SATV (Pins 14 Right, 15 Common, 16 Left) at the connector to audio inputs on VES.
9.
Ensure white 25 pin connector on VES is properly seated.
10.
Is wiring OK from SATV to VES?
a.
Yes >>> Proceed to Step # 11.
b.
No >>> Proceed to Step # 12.
11.
Turn OFF ignition switch and perform a boot of the SATV module (pull IOD fuse). Does SATV function properly?
a.
Yes >>> SATV system functioning properly at this time. Repair is complete.
b.
No >>> Replace SATV module. Verify proper operation.
12.
Ensure white 25 pin connector on VES is properly seated. Troubleshoot radio, amplifier, speakers and wiring connections for source of audio loss.
No Backseat Video (Black Screen) And Audio Is Playing Properly.
1.
Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all Audio systems are
functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
2.
If radio is an RER/REN, place vehicle in park. Select SATV tab and press View Video to display video on radio screen. If radio is REQ, Proceed
to Step # 4.
3.
Does radio display video now?
a.
Yes >>> SATV is functioning properly. Proceed to Step # 8.
b.
No >>> Proceed to Step # 4.
4.
Test wiring continuity from video out of SATV (Pins 6 Video shield, 7 Video common, 8 Video signal) at the connector to video input on VES.
5.
Ensure white 25 pin connector on VES is properly seated.
