Grand Caravan V6-4.0L (2008)
Upper Sliding Door Rail: Customer Interest
Body - Grinding Noise From B-Pillar Area
NUMBER: 23-001-11
GROUP: Body
DATE: January 07, 2011
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-001. ALL APPLICABLE SOLD AND
UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR
PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Squeaking and/or Grinding Sound At The B-Pillar When Driving and/or When Opening And Closing Sliding and/or Front Door
OVERVIEW:
This bulletin involves cycling the sliding and front door and if necessary adding grease to the upper and lower track as well as the striker(s).
MODELS:
2008-2010
RT
Caravan/Town and Country
NOTE:
This bulletin applies to vehicles built before September 27, 2010 (MDHO927XX).
SYMPTOM/CONDITION:
Squeaking and/or grinding sound at the b-pillar when driving and/or when opening and closing front and/or sliding door.
DIAGNOSIS:
If the symptom/condition is experienced, proceed to the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Cycle the suspect sliding and/or front door seven times. Was the door squeaking and/or grinding?
a. Yes >>> Proceed to Step # 2.
b. No >>> This bulletin does not apply continue further diagnosis.
2.
From the selections bellow which door(s) where effected?
a. Sliding door only, Proceed to Step # 3.
b. Sliding door and front door only, Proceed to Step # 3.
c. Front door only, Proceed to Step # 7.
