Grand Caravan V6-4.0L (2008)
Technical Service Bulletin # J29
Date: 100506
Campaign - Radiator Cap Replacement
May 2010
Dealer Service Instructions for:
Customer Satisfaction Notification J29
Radiator Cap
Effective immediately, all repairs on involved vehicles are to be performed according to this notification. Rapid Response Transmittal (RRT) # 08-069,
08-026 and Service Bulletin (SB) # 07-001-09 is no longer applicable for the involved vehicles only. Those vehicles that have already had this repair
performed, as determined by our warranty records, have been excluded from this notification.
Models
2008 - 2009 (RT) Dodge Grand Caravan and Chrysler Town & Country
NOTE:
This notification applies only to the above vehicles built through November 26, 2008 (MDH 112623).
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The radiator cap on about 276,000 of the above vehicles may experience engine coolant weep and/or a slow leak resulting in low engine coolant levels.
Repair
The radiator cap must be replaced.
Parts Information
Special Tools
No special tools are required.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record Customer Satisfaction Notification service completions and provide dealer payments.
Use the labor operation number and time allowance shown.
Add the cost of the parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by mail. They are requested to schedule appointments for
