Grand Caravan V6-4.0L (2008)
Technical Service Bulletin # K25
Date: 110121
Recall - Evaporator Drain Tube/Grommet Replacement
January 2011
Dealer Service Instructions for:
Safety Recall K25
Heating, Ventilation & Air Conditioning
Drain Tube and Grommet
Models
2008 (RT) Dodge Grand Caravan and Chrysler Town & Country
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail
delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Heating, Ventilation and Air Conditioning (HVAC) drain tube and grommet on about 299,000 of the above vehicles may leak water onto the
passenger compartment carpeting and/or the Occupant Restraint Control (ORC) module.
This can lead to the illumination of the airbag warning light and the potential for an inadvertent airbag deployment without warning.
Repair
The HVAC drain tube and grommet must be replaced.
Parts Information
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record recall service completions and
provide dealer payments.
