Grand Caravan FWD L4-2.4L VIN B (1997)
Stabilizer Link: All Technical Service Bulletins
Front Suspension - Knock/Squawk Sound
NUMBER: 02-004-01
GROUP: Suspension
DATE: July 6, 2001
SUBJECT:
Knock/Squawk Sound From Front Suspension
OVERVIEW:
This bulletin involves installing new front sway bar link assemblies.
MODELS:
1996 - 2000
(NS)
Town & Country/Caravan/Voyager
1996 - 2000
(GS)
Chrysler Voyager (International Markets)
2001
(RS)
Town & Country/Caravan/Voyager
2001
(RG)
Chrysler Voyager (International Markets)
SYMPTOM/CONDITION:
1.
A squawk/creak/groan sound is heard when turning the steering wheel at a stop or during a low speed turn such as a parking lot maneuver.
2.
A knocking/clunking sound is heard from the front suspension while driving over rough/bumpy roads.
DIAGNOSIS:
1.
With a helper in the vehicle, apply the parking brake, start the engine and turn the steering wheel in both directions. Reach between the top of the
front tire and the wheel well lip and grasp the sway bar link. Listen or feel for the condition described above while the wheel is being turned. If the
condition is present, perform the Repair Procedure.
2.
Drive the vehicle over rough/bumpy roads to verify condition. Raise the vehicle on an appropriate hoist and perform a visual inspection of the
front suspension. Repair or replace any loose, damaged or worn components and test drive vehicle. It the condition is still present, perform the
Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1.
Raise the vehicle on a frame contact hoist.
2.
Remove both front wheels.
3.
Remove the upper and lower sway bar link nuts and remove the sway bar link.
CAUTION:
WHEN INSTALLING THE NUTS TO THE STUDS OF THE SWAY BAR LINKS, DO NOT ALLOW THE STUD TO ROTATE IN ITS
SOCKET. HOLD THE STUD FROM ROTATING BY INSERTING A # 40 TORX BIT INTO THE END OF THE STUD.
4.
Install the new sway bar link. Install the sway bar link nuts and torque to 88 N.m (65 ft. lbs.).
5.
Perform steps 3 and 4 for the other sway bar link.
6.
Install both front wheels, use a criss-cross pattern to tighten the lug nuts to 70 N.m (50 ft. lbs.) and then use a criss-cross pattern again to tighten to
