Journey FWD V6-3.5L (2009)
Tires: All Technical Service Bulletins
Wheels/Tire - Highway Speed Vibration/Shake
NUMBER: 22-002-10
GROUP: Wheels/Tires
DATE: May O7, 2010
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 22-001-08, DATED APRIL 19, 2008, WHICH SHOULD BE REMOVED FROM YOUR
FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE ADDITION OF VEHICLE MODEL YEARS.
SUBJECT:
Vehicle Vibration / Shake At Highway Speed
OVERVIEW:
This bulletin provides information to diagnose vehicle vibration concerns.
MODELS:
2009-**2010**
(JC)
Journey
DISCUSSION:
Tires used on the Journey models include nylon cap material as part of their construction.
Tires that include Nylon can temporarily "flat spot" when vehicles are shipped by car hauler or rail and if vehicles are stored for an extended period.
Immediately following delivery, some vehicles may exhibit a vibration / shake due to temporary tire flat-spotting. The vibration may be felt in the
steering wheel and / or seat, and may be most noticeable at highway speeds, 60mph (96 kph). This may be misinterpreted as an out of balance tire.
NOTE:
Do not attempt to rebalance the wheel/tire assembly until the vehicle has been driven for an extended period (20 minutes or more) at highway speeds.
If the tires are flat-spotted, the vehicle vibration will go away after the tires are warmed up, (normally 10 to 20 minutes of highway driving depending on
outside temperatures). If highway driving doesn't resolve the vehicle vibration, follow the procedures found in DealerCONNECT > TechCONNECT >
Group 22 - Tires and Wheels > Tire and Wheel Vibration.
Replacing tires should only be done as a last resort after all appropriate wheel and tire diagnostics have been completed. U.S. dealers can contact the
MOPAR tire program if assistance is needed with obtaining any tire.
POLICY:
Reimbursable within the provisions of the warranty.
**TIME ALLOWANCE**:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
