Engine Connecting Rod Bearing Debris Recalls
Use one of the labor operation numbers and time allowances shown.
Parts Return
Removed engine assemblies must be returned to the Warranty Material Return
Center.
Dealer Notification
All dealers will receive one copy of this dealer notification letter by mail. To view this notification on DealerCONNECT, select "Global Recall System"
on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry
as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
