Magnum V8-5.7L (2008)
Technical Service Bulletin # H23
Date: 080701
Recall - Rear Axle Hub Nut Replacement
July 2008
Dealer Service Instructions for:
Safety Recall H23
Rear Axle Hub Nuts
Models
2008 (LX) Dodge Magnum, Charger and Chrysler 300
NOTE:
This recall applies only to the above vehicles built from December 19, 2007 through February 29, 2008 (MDH 121922 through 022906).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in
for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The rear axle hub nuts on about 5,500 of the above vehicles may loosen and allow the halfshaft to disengage from the wheel hub. This could cause the
vehicle to lose power and result in a crash without warning.
Repair
Both rear axle hub nuts must be replaced.
Parts Information
Each dealer to whom vehicles in the recall were assigned will receive enough Rear Axle Hub Nut Packages to service about 20% of those vehicles.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the labor operation number and time allowance shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
All dealers will receive one copy of this dealer recall notification letter by mail. To view this notification on DealerCONNECT, select "Global Recall
System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
