Neon L4-2.0L SOHC (1995)
Technical Service Bulletin # 23-47-97
Date: 970926
Front Foot Well - Creak/Rattle on Bumps
NO: 23-47-97
GROUP: Body
EFFECTIVE DATE: Sept. 26, 1997
SUBJECT:
Creak/Rattle From Front Foot Well
MODELS:
1995 - 1997 (PL)
Neon
SYMPTOM/CONDITION:
Creak/rattle from driver or passenger front foot well. The creak/rattle is more pronounced over bumps.
DIAGNOSIS:
Drive the vehicle over a bumpy road and listen for a creak/rattle in the foot well area. If creak/rattle is heard proceed with the repair procedure on the
side that the noise is heard. If the side the creak/rattle is coming from cannot be determined by sound, torque each crossmember bolt to 163 Nm (120 ft
lbs). If the bolt was at 163 Nm (120 ft.lbs), the torque is acceptable and no further action is needed on that side. If the torque was not at 163 Nm (120 ft.
lbs), proceed to the Repair Procedure.
PARTS REQUIRED:
AR(1)
05011650AA
Crossmember Bolt/Nut Repair Kit (Right)
AR(1)
05011651AA
Crossmember Bolt/Nut Repair Kit (Left)
Each kit will include one of the following components:
Cage Nut, Crossmember
Bolt, Crossmember
Mastic Patch
Drain Plug
Access Hole Template
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
13-30-01-90
0.6 Hrs.
FAILURE CODE: XX - Service Adjustment
Repair Procedure
This bulletin involves drilling an access hole to replace the crossmember bolt and cage nut, then sealing the access hole.
1.
Raise vehicle to gain access to the crossmember bolt.
2.
Remove the crossmember bolt.
3.
Lower the vehicle and open the door.
4.
Slide the seat to the full rearward position. Remove the floor mat if so equipped.
5.
Remove the scuff plate and kick panel.
6.
Pull the carpet and pad away to access the floor.
7.
Prop the clutch and brake pedal to make room for drilling (drivers side only).