RAM 1500 Truck 4WD V8-5.9L VIN Z (2002)
Technical Service Bulletin # J11
Date: 090821
Recall - Windshield Wiper Motor Replacement
August 2009
Dealer Service Instructions for:
Safety Recall J11
Mopar Windshield Wiper Motor
Models
2002-2008 (DR) Dodge Truck (1500 series pickup)
2005-2009 (DH) Dodge Truck (2500 series pickup)
2006-2009 (D1) Dodge Truck (3500 series pickup)
2007-2008 (DC) Dodge Truck (3500 series cab chassis)
2008 (DM) Dodge Truck (4500/5500 series cab chassis)
NOTE:
This recall applies only to the above vehicles that had the original windshield wiper motor replaced with a Mopar service parts windshield wiper
motor.
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail
delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
During a prior service appointment, a Mopar service parts windshield wiper motor may have been installed on about 1,000 of the above vehicles. These
replacement wiper motors may fail under certain operating conditions. A loss of windshield wipers could limit the driver's visibility and cause a crash
without warning.
Repair
The windshield wiper motor must be inspected. Vehicles equipped with a Mopar service parts windshield wiper motor must have the motor replaced.
Parts Information
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
