RAM 2500 Truck 2WD V10-8.0L VIN W MDC (1999)
Paint: Customer Interest
Paint - Surface Fogging or Whitening
NUMBER: 23-25-00
GROUP: Body
DATE: Jun. 30, 2000
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-05-98, DATED JANUARY 30, 1998 WHICH SHOULD BE REMOVED
FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL MODELS AND MODEL
YEARS.
SUBJECT:
Paint Fogging/Whitening
OVERVIEW:
This bulletin involves removal of a fogging or staining condition from any painted surface where moisture may be trapped under the clear coat.
MODELS:
1996 - **2000**
(JX)
Sebring Convertible
1995 - **2000**
(PL)
Neon
**2001
(PT)
PT Cruiser**
1997 - **2001**
(BR)
Ram Truck
SYMPTOM/CONDITION:
Painted surfaces of the vehicle that are covered for extended periods of time with front end covers (Bras), transit films or magnetic signs may appear to
have a white "milky" spot ** on dark colors, or a fogging, coffee colored spot lighter colors**.
NOTE:
WHEN USING A FRONT END COVER OR MAGNETIC SIGN, FOLLOW THE MANUFACTURER'S PRECAUTIONS.
DIAGNOSIS:
**Wash the affected area(s) with mild soap and water. Spot clean any area(s) to remove any difficult dirt, tar, bugs, etc. If paint fogging/whitening exist,
run your hand over the surface, if no surface condition exists perform the following Repair Procedure**.
EQUIPMENT REQUIRED
**Heat Gun**
REPAIR PROCEDURE:
1.
**Place a heat gun approximately 100 to 150 mm (4 to 6 inches) from the effected area. A target surface temperature of 80° to 95° C. (180° to 200
°F.) is preferred.
NOTE:
DO NOT APPLY HEAT ABOVE 95° C. (200°F.) TO ANY PLASTIC PARTS.
2.
Heat the effected area for approximately 2 to 4 minutes. The amount of time is dependent upon the size and shape of the affected area and the
severity of the condition.
NOTE:
CIRCULATE THE HEAT GUN AROUND THE EFFECTED AREA. DO NOT ALLOW HEAT TO BE DIRECTED AT ONE AREA FOR TOO
LONG, PAINT DAMAGE MAY OCCUR.
3.
If this Repair Procedure does not correct the condition, color-coat paint repair will be required.
NOTE:
IF PAINT "FOGGING" DAMAGE WAS CAUSED BY A FRONT END COVER OR A MAGNETIC SIGN, THE OWNER SHOULD BE
CAUTIONED AGAINST USING THAT PRODUCT, OR A SIMILAR PRODUCT THAT MAY CREATE THE PAINT "FOGGING".**
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
