RAM 2500 Truck 2WD V8-5.7L VIN D (2004)
Speaker: Customer Interest
Entertainment Devices - Poor Sound Quality
NUMBER: 08-011-04
GROUP: Electrical
DATE: March 16, 2004
SUBJECT:
Poor Radio Sound Quality With Infinity Speakers
OVERVIEW:
This bulletin involves correcting speaker wiring polarity in the radio connector.
MODELS:
2004
(DR)
Ram Truck
NOTE:
This Bulletin Applies To Vehicles Equipped With Infinity Speakers, Sales Code RCK.
SYMPTOM/CONDITION:
Radios equipped with "Infinity Speakers" may exhibit a variety of symptoms due to reversed right front speaker wiring (polarity). Symptoms include:
front door or speaker buzz, poor sound quality, lack of bass.
DIAGNOSIS:
Operate the radio with the balance and fader controls to the center position. If any of the symptoms are present, perform the Repair Procedure.
REPAIR PROCEDURE:
1.
Remove the radio from the instrument panel.
2.
Inspect the radio connector (Fig. 1). Cavity 8 in the connector should contain the gray with brown tracer wire and cavity 7 should contain the gray
wire.
3.
If the wires are reversed, remove the wires from the insulator using the appropriate terminal remover.
4.
Install the gray wire with brown tracer in cavity 8 and the gray wire in cavity 7.
5.
Install the radio.
POLICY:
Reimbursable within the provisions of the warranty.