RAM 2500 Truck 2WD V8-5.9L VIN 5 HDC (1998)
Technical Service Bulletin # 786
Date: 980801
Recall - Fuel Tube Leak
No. 786
August, 1998
To: All Dodge Truck Dealers
Subject:
Safety Recall # 786 -- Heat Shield Bolt and Chassis Fuel Tube
Models:
1998 Model Year Dodge Ram (BR/BE) Trucks Equipped With a Heavy Duty 5.9L V8 or 8.0L V10 Engine ("5" or "W" in the 8th VIN Position) Built at
the:
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Saltillo Assembly Plant ("G" in the 11th VIN Position) Through February 26, 1998 (MDH 022613)
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St. Louis North Assembly Plant ("J" in the 11th VIN Position) Through February 24, 1998 (MDH 022413)
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Lago Alberto Assembly Plant ("M" in the 11th VIN Position) Through February 24, 1998 (MDH 022410)
A heat shield attaching bolt on about 9,000 of the above listed vehicles, may contact the chassis fuel tube. This may result in a fuel leak and in the
presence of an ignition source, an underbody fire. To correct this condition, the heat shield attaching bolt must be removed and the chassis fuel tube must
be inspected and replaced, if necessary.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory, and should perform this recall on vehicles in
for service as determined by using the DIAL VIP System.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the
current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number
(VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if
known. Parts information is also provided. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this
system, type "53" at the ENTER FUNCTION" prompt, then type "ORD786".
Parts
A.
Butyl Patches:
IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles
involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Butyl
Patches, PN 55275444AA, to service about 25% of those vehicles.
B.
Fuel Tube Packages:
IMPORTANT:
Due to the small number of involved vehicles expected to require fuel tube replacement, no parts will be distributed to involved dealers. Parts should
only be ordered after inspection determines that replacement is required.
Five (5) different fuel tube packages are required for this recall. The appropriate fuel tube package for the vehicle to be serviced may be
determined from the table below by:
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Using the part code in the third column of the VIN list along with the following table (involved dealers):
