RAM 2500 Truck 4WD V10-8.0L VIN W HDC (2000)
Technical Service Bulletin # 21-12-00
Date: 000915
Shift Linkage - Tapping/Knocking Sound
NUMBER: 21-12-00
GROUP: Transmission
DATE: September 15, 2000
SUBJECT:
Tapping/knocking Sound During Idle
OVERVIEW:
This bulletin involves replacing the shift linkage with revised parts.
MODELS:
2000 - 2001 (BR/BE) Ram Truck
NOTE:
THIS BULLETIN APPLIES TO VEHICLES BUILT BEFORE MAY 10, 2000 (MDH O510XX) EQUIPPED WITH AN AUTOMATIC
TRANSMISSION.
SYMPTOM/CONDITION:
A tapping/knocking sound may be heard or felt in the driver side floor pan area during idle conditions.
DIAGNOSIS:
Start the engine. With the engine running at an idle, listen for knocking sound coming from the driver side floor pan area. If a tapping/knocking sound
can be heard, perform the Repair Procedure. If the tapping/knocking sound cannot be heard, sit in the driver seat of the vehicle and place your left foot
on the floor pan wheel well area. If tapping/knocking can be felt in the floor pan, perform the Repair Procedure. If the tapping/knocking cannot be felt in
the floor pan, further diagnosis is required.
PARTS REQUIRED:
POLICY: Reimbursable within the provisions of the warranty
TIME ALLOWANCE:
FAILURE CODE: P8 - New Part
Repair Procedure
1.
Shift the transmission into park.
2.
Open the hood.
