RAM 2500 Truck 4WD V8-5.9L VIN Z LDC (1998)
Technical Service Bulletin # 23-13-98
Date: 980508
Rear Sliding Window - Hard to Open, Won't Stay Latched
NO: 23-13-98
GROUP: Body
EFFECTIVE DATE: May 8, 1998
SUBJECT:
Rear Sliding Window Difficult To Open, Will Not Remain Latched, And/Or Leaks Water Past The Lower Run Channel
NOTE:
THIS REPAIR IS COMPATIBLE WITH CHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER
FULL SERVICE FACILITY SPECIAL EQUIPMENT.
MODELS:
1998 (BR/BE) Ram Truck
SYPTOM/CONDITION:
The rear sliding window is difficult to open, will not latch, and/or leaks water past the sliding rear window's lower run channel.
DIAGNOSIS:
1.
Latch the rear sliding window. If the latch and keeper remain closed, proceed to Step 2 of diagnosis. If the latch does not remain closed, inspect
the matting surfaces of the latch and keeper. If the latch and keeper are parallel, perform Repair Procedure A then, proceed to Step 2 of diagnosis.
If the latch and keeper are not parallel, perform Repair Procedure B.
2.
Attempt to open the rear sliding window. If the window is difficult to open or will not open, perform Repair Procedure C. If the window opens
properly, proceed to Step 3 of diagnosis.
3.
Close and latch the rear sliding window. Leak test the rear sliding window with a 1/2 in. stream of water from a hose poured directly onto the
sliding rear window. Inspect for water leaking past the sliding rear window lower run channel. If water is leaking past the lower run channel,
perform Repair Procedure D.
PARTS INFORMATION:
1(AR) 04773427
Lubricant, Weatherstrip
1(AR) 04773094
Latch And Keeper Package, Sliding Rear Window
1(AR) 05012942AA
Glass, Right Rear Sliding Window, Vehicles Built Before Nov. 5, 1997(MDH 1105XX)
1(AR) 05012943AA
Glass, Left Rear Sliding Window, Vehicles Built Before Nov. 5, 1997(MDH 1105XX)
1(AR) 05012880AB
Glass, Right Rear Sliding Window, Vehicles Built After Nov. 4, 1997(MDH 1104XX)
1(AR) 05012881AB
Glass, Left Rear Sliding Window, Vehicles Built After Nov. 4, 1997(MDH 1104XX)
1(AR) 05011532AA
Channel, Lower Run
1(AR) 04856937
Pad, Hand Scuff
1(AR) 04883971
Sealant, Mopar GEN II Silicone Rubber Adhesive
1(AR) 04886330AA
Remover, Tar And Road Oil
1(AR) NPN
Butyl, Pumpable Grade
1(AR) NPN
Alcohol, Isopropyl
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
XX - Service Adjustment
P8 - New Part
Repair Procedures
This bulletin involves either applying weatherstrip lubricant to the seal on the left hand side rear window glass, and/or install a new latch, and/or
installing a new rear sliding glass lower run channel, and/or rear sliding window glass.
Procedure A
1.
Disengage the latch and keeper.