RAM 3500 Truck 2WD V10-8.0L VIN W (1997)
Compact Disc Player (CD): All Technical Service Bulletins
Radio/CD Player - Inoperative
NO: 08-27-97 Rev. A
GROUP: Electrical
DATE: Sep. 26, 1997
SUBJECT:
Inoperative CD Player
Sales Code RAZ Radio
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN NUMBER 08-27-97, DATED JULY 18, 1997, WHICH SHOULD BE
REMOVED FROM YOUR FILES. THE REVISION ADDS NS MODELS TO THE LABOR OPERATION MODEL APPLICATIONS. THE
CHANGES ARE HIGHLIGHTED WITH ASTERISKS.
NOTE:
THIS BULLETIN APPLIES TO 1997 VEHICLES EQUIPPED WITH AN AM/FM/CASSETTE/CD PLAYER, SALES CODE "RAZ" RADIO.
MODELS:
1997 (AB) Ram Van/ Ram Wagon
1997 (AN) Dakota
1997 (BR) Ram Truck
1997 (FJ) Avenger/Sebring/Talon
1997 (JX) Sebring Convertible
1997 (LH) Concorde/Intrepid/Vision/LHS
1997 (NS) Caravan/Voyager/Town & Country
1997 (XJ) Cherokee
1997 (ZJ) Grand Cherokee
SYMPTOM/CONDITION:
The CD pLayer may become inoperative, and will not accept the CD when attempting to insert the disk into the radio. This may be caused by a sticking
micro switch internal to the CD player mechanism. The condition can be intermittent and may occur more often in hotter ambient temperatures. The
AM/FM radio and cassette portion of the radio will continue to operate normally.
DIAGNOSIS:
If any customer complaints are received indicating inoperative CD players as described above, contact your authorized Mitsubishi Radio Repair Center
via DIAL function ii and arrange for an exchange unit before removing the suspect radio. Schedule the service appointment after the exchange unit
arrangements have been made to avoid any unnecessary customer inconvenience.
The following is a list of the part numbers for the new radios containing the revised CD player mechanism:
Radio Part Number
Models
47O4382AC
NS, XJ
47O4S83AD
ZJ
4704384AC
JX
4704385AC
FJ
47O4383AE
LH, AN, AB, BR
REPAIR PROCEDURE:
This bulletin involves exchanging the radio for a revised unit, available from an authorized Mitsubishi Radio Repair Center.
1.
Record the preset radio stations.
2.
Disconnect and isolate the battery negative cable.
3
Remove the radio from the instrument panel.
4.
Install the exchange radio supplied by the Mitsubishi Radio Repair Center.
