RAM 3500 Truck 4WD V10-8.0L VIN W (1997)
Technical Service Bulletin # 19-08-97
Date: 970530
Steering Column/Wheel - Clunk/Rattle
NO: 19-08-97
GROUP: Steering
DATE: May 30, 1997
SUBJECT:
Clunk/Rattle Felt In Steering Column/Wheel
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 19-01-96, DATED FEB. 09, 1996, FOR 1996 MODEL YEAR VEHICLES.
PLEASE NOTE THIS INFORMATION IN THE 1996 TECHNICAL SERVICE BULLETIN MANUAL (PUBLICATION NO. 81-699-97010. THE
BULLETIN HAS BEEN COMPLETELY REVISED AND INCLUDES 1997 MODEL YEAR VEHICLES.
MODELS:
1996 - 1997 (BR) Ram Truck
NOTE:
THIS BULLETIN APPLIES TO ALL VEHICLES BUILT IN THE UNITED STATES (FIRST DIGIT OF VIN = 1) AND VEHICLES BUILT IN
MEXICO (FIRST DIGIT OF VIN = 3) BEFORE MAR. 3, 1997 (MDH 0303XX).
SYMPTOM/CONDITION:
A clunk or rattle may be felt in the steering wheel/column during slow turns, rough road driving, and stops.
DIAGNOSIS:
Perform inspection of front suspension and steering components, including a check of all fasteners for proper torque as specified in the appropriate
Service Manual. Test drive the vehicle on a rough or bumpy road. With both hands on the steering wheel, feel for a clunk or listen for a rattling type
noise. If felt or heard, follow the repair procedure.
PARTS REQUIRED:
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
