RAM 3500 Truck 4WD V10-8.0L VIN W (1997)
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
ADDITIONAL INFORMATION
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Owner Letter
SAFETY RECALL TO REPLACE YOUR TRUCK'S HEADLAMP SWITCH AND
INSTALL A RELAY WIRING HARNESS
Dear Dodge Ram 3500 Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
DaimlerChrysler Corporation has determined that a defect, which relates to motor vehicle safety, exists in some 1994 through 1997 Dodge Ram 3500
Series trucks.
The problem is...
Driving your Ram truck (identified on the enclosed form) with the lights on for an extended time frame can overheat the headlamp switch and
cause a fire. An overheated headlamp switch can also result in a sudden loss of headlamp and/or parklamp operation and cause an accident without
warning.
What DaimlerChrysler and your dealer will do...
Daimlerchrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the headlamp switch and do install a
relay wiring harness. The work will take about 1/2 hour to complete. However, additional time may be necessary depending on how dealer
appointments are scheduled and processed.
What you must do to ensure your saftey...
Simply contact your dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before
your appointment.
Bring the enclosed Owner Notification Form with you to your dealer. It identifies the required service to the dealer.
If you need help...
If you have trouble getting your vehicle repaired, please call the DaimlerChrysler Customer Assistance Center, toll free, at 1-800-992-1997. A
representative will assist you in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a
reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, DC 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. Washington, DC area residents may call
l-202-366-0123.
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.
