RAM 3500 HD Truck 4WD L6-6.7L DSL Turbo (2008)
Technical Service Bulletin # H36
Date: 090529
Recall - Drag Link/Steering Damper Bracket Defects
Revised May 2009
Dealer Service Instructions for:
Safety Recall H36
Steering Drag Link Inner Joint and Damper Bracket
NOTE:
The service procedure for this recall has been revised. All previous copies of Safety Recall H36 should be discarded from your files.
Models
2008-2009 (DH / D1) Dodge Truck (2500/3500 series or 1500 Mega Cab)
NOTE:
This recall applies only to the above vehicles equipped with four wheel drive (sales code 5I4) built from February 19, 2008 through October 30,
2008 (MDH 021910 through 103006).
2008-2009 (DC) Dodge Truck (3500 series cab chassis)
NOTE:
This recall applies only to the above vehicles built from February 19, 2008 through October 30, 2008 (MDH 021910 through 103006).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in
for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The steering drag link inner joint on about 32,700 of the above vehicles may fracture under certain driving conditions. This could result in a loss of
steering control and cause a crash without warning.
Also the steering damper bracket at the tie rod tube may loosen. This could allow the bracket to slide on the tube and may cause increased vehicle
turning radius.
Repair
The drag link inner joint must be replaced and the steering damper bracket must be inspected and replaced if required.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that the steering damper
bracket is required and the vehicle must be held overnight.