RAM 3500 Van V8-5.2L CNG VIN T (1996)
Technical Service Bulletin # 232397
Date: 970418
Sliding Door - Difficult To Close
NO: 23-23-97
GROUP: Body
DATE: Apr. 18, 1997
SUBJECT:
Sliding Door Difficult To Close
MODELS:
1995 - 1997 (AB) Ram Van/Wagon
SYMPTOM/CONDITION:
Excessive effort is required to close the side sliding door.
DIAGNOSIS:
Verify the flushness of the sliding door to the body at the upper and lower B-pillar and at the center of the C-pillar. If the sliding door is underflush to the
body, perform the following "ADJUST SLIDING DOOR - MINOR ADJUSTMENT" Repair Procedure. Verify that the rear (C-pillar) striker is properly
aligned to the latch by verifying that the striker is positioned in the center of the latch (Figure 1).
Verify that the stabilizer pin enters the front striker latch grommet on the B-pillar at an acceptable distance. The stabilizer pin should not enter the
grommet too early which can interfere with door closing effort. The proper position of the stabilizer pin is one that fits snug into the front striker latch
grommet with the door closed but does not come in contact with the front latch striker. If the rear striker is not positioned in the center of the latch, or if
the stabilizer pin is not adjusted properly, perform the following "ADJUST SLIDING DOOR - MINOR ADJUSTMENT" Repair Procedure.
Inspect the plastic quiet mat door catch on the bottom track (Figure 2). If the mat is missing or damaged, perform the following "QUIET MAT DOOR
CATCH REPLACEMENT" Repair Procedure and then "ADJUST SLIDING DOOR - MINOR ADJUSTMENT" Repair Procedure.
