RAM SRT-10 Pickup V10-505 8.3L (2004)
Technical Service Bulletin # D19
Date: 040401
Campaign - Engine Camshaft Sprocket Bolt Torque
April 2004
Customer Satisfaction Notification No. D19
Camshaft Sprocket Bolt Torque
Effective immediately, all repairs on involved vehicles are to be performed according to this notification. Service Action # 04-006 is being cancelled.
Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this notification.
Models
2004
(ZB) Dodge Viper
(DR) Dodge Ram SRT-10
NOTE:
This notification applies only to the above vehicles equipped with an 8.3L V-10 engine ("Z" in the 8th VIN position) built through January 31, 2004
(MDH 013100).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this notification.
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The camshaft sprocket retaining bolts on about 1,200 of the above vehicles may not have been properly tightened. A loose cam sprocket bolt can back
out and cause significant engine damage.
Repair
The camshaft sprocket retaining bolts must be tightened to the proper specification.
Parts Information
IMPORTANT:
Due to the small number of involved vehicles, no parts will be distributed to involved dealers. Parts may be ordered as needed to support scheduled
repairs.
The parts are required for each vehicle shown.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by DaimlerChrysler to record Customer Satisfaction Notification service completions and provide dealer payments.
