Sprinter 2500 V6-3.0L DSL Turbo VIN 45 (2007)
Technical Service Bulletin # G20
Date: 070701
Recall - Front Side Window Air Bag Replacement
July 2007
Dealer Service Instructions for:
Safety Recall G20
Side Window Airbags
Models
2007 (VB) Dodge Sprinter
NOTE:
This recall applies only to the above vehicles equipped with side window airbags (sales code CJ4)
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory.
Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to
used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The side window airbag diffuser(s) on 21 of the above vehicles may crack during a side impact collision. This could increase the risk of injury to front
seat occupants during a crash.
Repair
The right, left or both side window airbags must be replaced.
NOTE:
A "Single VIN Inquiry" in DealerCONNECT must be performed to determine the parts requirement for each involved vehicle.
Parts Information
Each dealer to whom vehicles in the recall were assigned will receive enough Side Window Airbags to service 100% of those vehicles.
Reminder:
VIN specific parts application for your dealer's assigned vehicles is available through the Global Recall System (GRS) and Vehicle Information Plus
(VIP).
To use GRS, enter DealerCONNECT, click on the "Service" tab, click on "Global Recall System," enter the recall number in the "Recall Code:" box and
select "VIN" in the "List By:" drop down menu.
To use VIP, enter DealerCONNECT, click on the "Service" tab, click on "Single VIN Inquiry," enter the VIN and mileage, click "View," click
"Coverages" and click on the "Recall" tab.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
