Stratus Coupe V6-3.0L VIN H (2001)
Technical Service Bulletin # 894
Date: 001001
Recall - Steering Gear Replacement
October 2000
Dealer Service Instructions for:
Safety Recall No. 894
Steering Gear Assembly
Models:
2001 (ST) Dodge Stratus Coupe and Chrysler Sebring Coupe
(Two-Door)
NOTE:
This recall applies only to the above vehicles built through June 24, 2000 (MDH 0624XX).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to stop sale and complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on
vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject:
The steering gear pinion shaft nut on about 2,800 of the above vehicles may not have been properly tightened. A loose pinion shaft nut can cause steering
wheel vibration, hard steering feel and/or an inability to make a left turn, which could cause an accident without warning.
Repair:
The steering gear pinion shaft nut must be inspected on all vehicles. Vehicles that have an improperly tightened nut must have the steering gear assembly
replaced.
Alternate Transportation
If inspection determines that steering gear replacement is required and the vehicle must be held overnight, dealers should attempt to minimize customer
inconvenience by placing the owner in a loaner vehicle.
Parts Information
Due to the small number of involved vehicles expected to require steering gear replacement, no parts will be distributed initially. Steering gear
assemblies should be ordered only after inspection determines that replacement is required. Very few vehicles are expected to require steering gear
replacement.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall
service completions and provide dealer payments.
