Stratus Coupe V6-3.0L VIN H (2001)
Technical Service Bulletin # 897
Date: 001001
Recall - Steering Wheel Hub Separation
October 2001
Safety Recall No. 897 Steering Wheel Anti-Separation Plate
Models
1993-1994
(AS)
Dodge Caravan/Grand Caravan, Plymouth Voyager/Grand Voyager, and Chrysler Town & Country
NOTE:
This recall applies only to the above vehicles equipped with a 4-spoke steering wheel built through September 1, 1993 (MDH 0901XX), a 2-spoke
steering wheel built at the Windsor Assembly Plant through June 1, 1993 (MDH 0601XX) or a 2-spoke steering wheel built at the St. Louis
Assembly Plant through July 22, 1994 (MDH 0722XX).
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail
delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject
The steering wheel armature on about 674,400 of the above vehicles may crack due to fatigue and separate from the center hub attachment to the steering
column.
Repair
All vehicles must be inspected for armature cracks, and all cracked steering wheels must be replaced. An anti-separation plate must be installed on all
steering wheels without cracks, to prevent separation if future armature cracking occurs.
Alternate Transportation
If inspection determines that steering wheel replacement is required and the vehicle must be held overnight, dealers should attempt to minimize customer
inconvenience by placing the owner in a loaner vehicle.
Parts Information
Each dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Anti-Separation Plate
Packages to service about 15% of those vehicles.
NOTE:
The same anti-separation plate and steering wheel retaining nut is available in package CBXS7080. However, disregard the vehicle model year
application shown on the instruction sheet provided in this package.
