Stratus Sedan V6-2.7L (2001)
Technical Service Bulletin # 899
Date: 001001
Recall - Traveler Module/PCM Replacement
October 2000
Dealer Service Instructions for:
Customer Satisfaction Notification No. 899
Traveler Module
Effective immediately, all repairs on involved vehicles are to be performed according to this notification. Service Action # 00-50 is being cancelled.
Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this notification.
Models:
2001 (JR) Dodge Stratus Sedan and Chrysler Sebring Sedan (Four-Door)
NOTE:
This notification applies only to the above vehicles equipped with the Traveler option (Sales Code - LET) and NOT equipped with a Smart Key
Immobilizer Module (SKIM) (Sales Code - GXX) built through September 25, 2000 (MDH 092512).
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject:
The traveler module on about 6,900 of the above vehicles may transmit an erroneous "security system" signal to the Powertrain Control Module (PCM)
if the vehicle is facing West when started. This will prevent the engine from starting.
Repair:
The traveler module must be replaced. If the no-start problem has already occurred, the PCM must also be replaced.
Parts Information
Due to the small number of involved vehicles expected to require PCM replacement, no parts will be distributed initially. PCM's should be ordered only
if a vehicle has experienced a no-start condition. Very few vehicles are expected to require PCM replacement.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record
Customer Satisfaction Notification service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances shown.
NOTE:
See the warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.